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Coordinator of Educational/Information Tech Services

Reports to: Program/Services Administrator
Date: July 2018

Classification: Management

Job Summary:

Partners with and provides leadership and support to schools and educators to provide effective learning environments for all students and help ensure success for all learners. Supervises and coordinates the activities related to educational technology support services, managed services, student data management systems and network coordination to ensure that educators and learners have the opportunity to utilize and maximize existing and evolving technologies in support of educational outcomes. Manages, supervises and evaluates professional and support staff members.


  1. BA degree in education or related area.
  2. Five years of professional experience in K-12 education.
  3. Iowa instructional or support license.
  4. Experience in the development, installation and maintenance of information systems.

Essential Functions:

  1. Provides leadership and consultative services to support total school/community efforts to create a positive learning environment for students/children.
  2. Researches, analyzes and evaluates technologies for potential applications in instructional support.
  3. Works in conjunction with Information Technology (IT) in planning, organizing and supporting the overall activities of information and communication systems including systems analysis, networks and design as related to instruction, business operations and student data management.
  4. Develops strategies and applications to enhance client services, improve user effectiveness and foster innovation.
  5. Collaborates in supervising the design, acquisition and installation of equipment and systems to meet Agency service goals.
  6. Develops, manages and evaluates technology support and services in response to best practices and changing client needs.
  7. Develops, implements, coordinates and nurtures a team-based service environment in support of AEA and LEA clients to ensure a smooth work flow of services and training opportunities.
  8. Facilitates technical training for educators and assists educators in managing, integrating and implementing technologies.
  9. Recruits, manages, supervises and evaluates effectiveness of designated staff.

Additional Responsibilities:

  1. Participates in projects, committees or activities to support the Agency’s mission, goals and priorities.
  2. Demonstrates self-discipline and initiative to produce high-quality, organized and dependable results.
  3. Pursues professional growth opportunities and relationships to keep current with and influence educational directions.
  4. Promotes a learning environment and assists staff in accessing necessary resources for individual professional growth goals.
  5. Develops and maintains effective team functioning through collegial problem solving and coaching
  6. Develops and maintains proper and adequate records and documentation in accordance with federal and state rules and regulations and Agency policies and procedures.
  7. Develops and recommends policies and/or procedures governing educational programs and services.
  8. Participates as a member of the management team within the organization and communicates pertinent developments.
  9. Performs such other duties as may be assigned.
  10. Conveys a positive and professional image to staff and public.

Knowledge, Skills and Abilities:

  1. Ability to communicate effectively and maintain effective working relationships.
  2. Ability to function effectively as a team member and work collaboratively with others.
  3. Ability and willingness to be flexible and respond to the changing needs of clients and the Agency.
  4. Ability to apply and integrate educational theory and research into appropriate practices for local contexts.
  5. Effective presentation and group facilitation skills.
  6. Ability to use data to make educationally sound decisions.
  7. Knowledge of best practices in instruction and assessment.
  8. Knowledge of best practices in information and technology systems.
  9. Knowledge of educational technologies, operating systems, networking systems and instructional design techniques and procedures.
  10. Knowledge of applicable rules and laws that govern educational decisions.
  11. Customer-oriented communication skills with sensitivity to staff and community.
  12. Ability to develop long-range and short-range plans and manage creatively and resourcefully.
  13. Effective in solving problems and managing a budget.
  14. Progressive and visionary in responding to current laws, trends and issues in education.
  15. Ability to effectively monitor, evaluate, lead and develop staff.
  16. Ability to read and interpret documents, write reports and correspondence, and apply appropriate mathematical concepts.
  17. Ability to use and integrate technology appropriately in daily work which includes, but is not limited to, efficient operation of telephone and voice mail systems and application of basic computer skills to effectively use e-mail, internet and word processing.

Physical Requirements:

  1. Ability to travel between schools/sites served.
  2. Normal, routine levels of activity related to bending, carrying, climbing, hearing, lifting, reaching, sitting, standing, vision and walking, and may also involve above-average levels of activity at times that can’t always be anticipated.